Prompt helpful customer service

Prompt helpful customer service all at an acceptable price.

-Derek McDonald, on 20th Jul 2018

D. McDonald

We asked "How likely are you to recommend us to another boatie?"

Stephen Noakes said on 20th Jul 2018

S. Noakes

Happy with service when I made a claim

Happy with service when I made a claim a few years ago.

-Wedge Boon, on 20th Jul 2018

W. Boon

You came highly recommended

You came highly recommended, you sponsor yacht racing at the RNZYS where we are members and your price was reasonable.

-Ross McKee, on 19th Jul 2018

R. McKee

Super easy to sort

Great team hilarious answer machine system! Super easy to sort job well done!!! Coffee shouts on u!!!

-Lisa Mclennan, on 19th Jun 2018

L. Mclennan

Very easy to complete the application

Was very easy to complete the application. And price is very competitive.

-Greg Paget, on 19th Jun 2018

G. Paget

Completely painless and easy

Thank you to both Alana and Alex for making it so easy for a complete novice who has never owned a boat before. Completely painless and easy and you didn't make me feel stupid for asking questions!

-Lisa Macready, on 19th Jun 2018

L. Macready

Cost to insure boat was way cheaper

Service was great but most importantly cost to insure boat was way cheaper than our previous insurer.

-Alex Soper, on 19th Jun 2018

A. Soper

A1 Service

A1 service! Fast correspondence and easy to deal with.

-Alan Maher, on 19th Jun 2018

A. Maher

We asked "How likely are you to recommend us to another boatie?"

Michael Redgrave said on 19th Jun 2018

M. Redgrave

Knows insurance business

Aaron knows his Insurance business and once he understood the facts of our situation, he made a decision and the process was quick and easy. Thanks.

-Campbell Piggott, on 19th Jun 2018

C. Piggott

Great and easy to deal with

Excellent service. The team were great and easy to deal with. Wish others did the same. Well done.

-Walter Baran, on 19th Jun 2018

W. Baran

Professional fast and friendly service

Professional fast and friendly service.

-Walter Bensemann, on 13th Jul 2018

W. Bensemann

Great communication

Quick and simple process with great communication, thanks.

-Peter Graf, on 07th Jul 2018

P. Graf

Not time consuming

The process of getting insurance was easy and not time consuming like other companies, great work!

-William Clarkson, on 05th Jul 2018

W. Clarkson

Hassle free with immediate responses to queries

All dealings with Alana were hassle free with immediate responses to queries. I hope the relationship continues in the same manner.

-Malcolm McGowan, on 05th Jul 2018

M. McGowan

Efficient team

Very friendly and efficient team thanks .

-Sean Leonard, on 05th Jul 2018

S. Leonard

Easy to do online

Easy to do online, resonable cost.

-Michael Allington, on 05th Jul 2018

M. Allington

We asked "How likely are you to recommend us to another boatie?"

Craig Pearse said on 24th May 2018

C. Pearse

We asked "How likely are you to recommend us to another boatie?"

Michael Cooper said on 23rd May 2018

M. Cooper

Simple process to get a quote

Excellent service. Simple process to get a quote online and great support on the phone when we finalised the deal. Thanks.

-Rebecca Kirner, on 23rd May 2018

R. Kirner

We asked "How likely are you to recommend us to another boatie?"

Jackson Guy said on 23rd May 2018

J. Guy

Well priced

Friendly, efficient, well priced. Thank you.

-Alexander Smith, on 23rd May 2018

A. Smith

Excellent to deal with

Aaron was excellent to deal with very prompt in returning messages I am very happy with your product thank you.

-David Mitchell, on 23rd May 2018

D. Mitchell

We asked "How likely are you to recommend us to another boatie?"

Peter Milich said on 23rd Apr 2018

P. Milich

Quick and informative

Quick and informative. Made insuring our new toy a breeze!

-Steve Latham, on 23rd May 2018

S. Latham

We asked "How likely are you to recommend us to another boatie?"

Brett Titchmarsh said on 23rd May 2018

B. Titchmarsh

What you said would happen did happen

The process was easy, questions were answered on the spot or soon after, what you said would happen did happen. We were insured by another company and any decision about the policy had to be referred to the UK with a time delay of 4 days (ish). Well, we wanted to find a company who would be here in NZ! Thanks guys, very happy. Any a nice touch with this final feedback form to complete the process..

-Wayne Meadows, on 23rd May 2018

W. Meadows

Know what you are talking about

Thank goodness there’s insurance just for boats and you know what we are talking about.

-Ian McConchie, on 23rd May 2018

I. McConchie

Response time is excellent

Alana's response time is excellent, and made the difference. Well done.

-Andrew Howard, on 23rd May 2018

A. Howard

We asked "How likely are you to recommend us to another boatie?"

Jennifer Paterson said on 23rd May 2018

J. Paterson

Totally stress free

Professional, helpful and totally stress free.

-Metro Leisure Ltd., on 11th May 2018

Metro Leisure Ltd.

Response was prompt and efficient

Response from your Customer Services staff was prompt and efficient.

-Maxwell Spranger, on 10th May 2018

M. Spranger

We asked "How likely are you to recommend us to another boatie?"

Bettina Birch said on 09th May 2018

B. Birch

We asked "How likely are you to recommend us to another boatie?"

Matthew Malcolm said on 08th May 2018

M. Malcolm

We asked "How likely are you to recommend us to another boatie?"

Robert Macgregor said on 08th May 2018

R. Macgregor

We asked "How likely are you to recommend us to another boatie?"

Teresa Holdaway said on 08th May 2018

T. Holdaway

Knew what she was talking about

Great service and knew what she was talking about which was far better than insurance companies we normally deal with. A breath of fresh air. I would have know hesitation in have her work in one of our companies.

-Evan Walker, on 08th May 2018

E. Walker

Simple process

Simple process and great office communication.

-David Wood, on 30th Apr 2018

D. Wood

We asked "How likely are you to recommend us to another boatie?"

Greg Siddells said on 29th Apr 2018

G. Siddells

Good friendly service

Good friendly service. Very happy.

-Peter Lowe, on 29th Apr 2018

P. Lowe

Whole process easy and stress free

Alana explains everything very well and made the whole process easy and stress free.

-Toby Muir, on 28th Apr 2018

T. Muir

Friendly, prompt and not at all pushy

Alana won my business from her personal follow up via email. It was friendly, prompt and not at all pushy. Two other specialist boat insurers were recommended to me, the underwriting company was the same for all and the price similar but any follow up was a form letter and probably computer generated.

-Darren Schwass, on 27th Apr 2018

D. Schwass

Very approachable

Alex offers excellent, professional service and is very approachable.

-Craig Littlejohn, on 27th Apr 2018

C. Littlejohn

We asked "How likely are you to recommend us to another boatie?"

Peter Daily said on 27th Apr 2018

P. Daily

Followed up email prompty

Alana Mitchener was very pleasant and helpful on the phone, she also followed up via email promptly, helping us insure our new boat trailer and then our boat once it is completed in a few months time. A+.

-Marara Murray-Haig, on 27th Apr 2018

M. Murray-Haig

Very good to deal with

Really quick and easy. Very good to deal with.

-Sarah Robertson, on 27th Apr 2018

S. Robertson

Good helpful staff

Well run efficient business user friendly, with good helpfull staff to deal with.

-Peter Oswell, on 27th Apr 2018

P. Oswell

Really easy

As a first time boatie, it was really easy.

-James Mcewan, on 27th Apr 2018

J. Mcewan

Stunning service

Because of a muckup with the broker, I was two hours from becoming the owner of a vessel that was not goiing to be insured. When I spoke to Alana, nothing was too much trouble for her. She processed my application and arranged full cover for me in less than two hours. I am very grateful to her. Stunning service.

-Alan Marett, on 26th Apr 2018

A. Marett

I would definitely recommend you

The service agent that handle my initial call was most helpful, and a pleasure to deal with over the phone. Alana has also been fantastic when talking to her over the phone as well. You have a great team there, and anyone else I know purchasing a boat or looking to insure one, I would definitely recommend you.

-Daniel Leary, on 13th Apr 2018

D. Leary

We asked "How likely are you to recommend us to another boatie?"

Pieter Prinsloo said on 09th Apr 2018

P. Prinsloo

We asked "How likely are you to recommend us to another boatie?"

Ian Johnston said on 06th Apr 2018

I. Johnston

We asked "How likely are you to recommend us to another boatie?"

Philip Wilson said on 06th Apr 2018

P. Wilson

We asked "How likely are you to recommend us to another boatie?"

Iain Murray said on 06th Apr 2018

I. Murray

We asked "How likely are you to recommend us to another boatie?"

Robert Dowsing said on 06th Apr 2018

R. Dowsing

Saved me a lot of time

I like that we were able to discuss our insurance requirements over the phone. I appreciate that it is difficult to assess the risk off standard application forms and being able to talk to somebody directly saved me a lot of time.

-Bruce Mitchinson, on 06th Apr 2018

B. Mitchinson

Mariner is dedicated to marine insurance

It was a pleasure to work with Alana. Alana's product knowledge was excellent. Setting up my new insurance policy was completed with ease. I feel comfortable that my boat is insured with Mariners.The cost of the premium is less than that of the previous insurance provider and I respect that Mariners is dedicated to marine insurance.

-Linda Pye, on 06th Apr 2018

L. Pye

We asked "How likely are you to recommend us to another boatie?"

Phil Clayton said on 06th Apr 2018

P. Clayton

Good Value

Very good service and appears to be good value compared to other companies.

-Keith Buswell, on 06th Apr 2018

K. Buswell

We asked "How likely are you to recommend us to another boatie?"

John Cannon said on 22nd Mar 2018

J. Cannon

Easy website to navigate

Nice easy website to navigate though.

-Norman Geary, on 20th Mar 2018

N. Geary

Very easy to use online service

Very easy to use online service, received a quote and insured my boat.

-Lyndon Cooper, on 20th Mar 2018

L. Cooper

Excellent service

Alex provided excellent service and communication well done.

-Les Coenraads, on 20th Mar 2018

L. Coenraads

Great people

Great people great service.

-Kevin Wordsworth, on 19th Mar 2018

K. Wordsworth

We asked "How likely are you to recommend us to another boatie?"

Deon Steyn said on 19th Mar 2018

D. Steyn

Staff are knowledgeable about boats

Good service from your staff and a good product. Common sense answers to my questions. Staff are knowledgeable about boats.

-Ian Greig, on 19th Mar 2018

I. Greig

We asked "How likely are you to recommend us to another boatie?"

Duthie Trust said on 19th Mar 2018

D. Trust

Fast and easy

Fast and easier than I thought it would be. Cheers.

-Hamon Robson, on 13th Mar 2018

H. Robson

Great, easy and quick service

Great easy and quick service -very happy.

-Rhonda Johnson, on 11th Mar 2018

R. Johnson

Easy to do online

Compared to other Marine Insurance the price was good and easy to access to do online. Thanks.

-Churchys Custom Concrete, on 11th Mar 2018

C. Custom Concrete

Quick process via email

Really easy quick process via email to complete our insurance needs. Thank you.

-Gary Collins, on 07th Mar 2018

G. Collins

We asked "How likely are you to recommend us to another boatie?"

Gavin Bunn said on 06th Mar 2018

G. Bunn

Clear and straight forward

Clear and straight forward.

-Brian Lomax, on 06th Mar 2018

B. Lomax

Easy Process

Such an easy process unlike most insurance companies.

-Stuart Bell, on 06th Mar 2018

S. Bell

We asked "How likely are you to recommend us to another boatie?"

Rodger McFarlane said on 05th Mar 2018

R. McFarlane

Excellent turnaround of enquiry

Excellent turnaround of enquiry to quote to policy at the end of a Friday - had just spent twice as long not being able to get insurance with a major insurer who I had used for my previous boat as I didn't know make or age of boat....
Saved my bacon getting me insured the day before I took the boat on holiday!

-Andrew Robertson, on 05th Mar 2018

A. Robertson

Very quick, efficient service

Very quick, efficient service for a first time client , excellent .

-Terence Littlefair, on 05th Mar 2018

T. Littlefair

We asked "How likely are you to recommend us to another boatie?"

Terence Lambert said on 05th Mar 2018

T. Lambert

We asked "How likely are you to recommend us to another boatie?"

Dean Hopper said on 05th Mar 2018

D. Hopper

Smoothly as signing up

Smoothly as signing up.

-Bill Van Eyndhoven, on 05th Mar 2018

B. Van Eyndhoven

We asked "How likely are you to recommend us to another boatie?"

Daniel Sisson said on 05th Mar 2018

D. Sisson

Very easy to deal with

Very easy to deal with, Aaron made it so simple!

-Luke Price, on 05th Mar 2018

L. Price

Prompt email service

Aaron made it so easy to deal with Mariner, prompt email service.

-Dennis Christian, on 05th Mar 2018

D. Christian

Great service

Your all awesome - thanks for the great service!

-Dallas Telford, on 05th Mar 2018

D. Telford

We asked "How likely are you to recommend us to another boatie?"

Jason De Graaf said on 05th Mar 2018

J. De Graaf

Good service swayed me not to go elsewhere

I thought that the premium was a little high on this occasion but good service swayed me not to go elsewhere.

-Ian Williams, on 05th Mar 2018

I. Williams

Efficient

Friendly efficient service.

-Gordon Gabriel, on 05th Mar 2018

G. Gabriel